Exceeding
your expectations is our #1 goal!
We
are proud of our service to customers and want to show off a bit
by letting you see some of the feedback we get. Of course, we are
not perfect and sometimes things don't go exactly as we would like,
but we always strive to make your visit to our Web store and your
purchase experience with us, a very satisfying one.
NOTE:
All testimonials have been authorized for use by their author.
Email us at help@audiobooksonline.com with
questions, comments or feedback. We look forward to hearing from you.
30 day unconditional
guarantee (except for 40% off titles). Enjoy Your visit.
February 1,
2006 - "Howdy, howdy!
Thank you for noticing. I had meant to order both in CD format but somehow I wasn't paying attention. Please let both audio books be sent in the CD versions."
December
30,
2005 - "Melody; I got the replacement
tape today. Thank you so much for acting promptly."
December
26 ,
2005 - "Hi, just
thought I`d email you to say the above order has arrived! Can`t believe it arrived
so quickly, just before Christmas and surface mail too!
I
am very pleased with the item and your excellent service, thank you so much.
Kind regards"
December
26 ,
2005 - "Hi
Sally; Just
a quick note to let you know that "The Psalms" did arrive on Saturday,
December 24th as promised. Both people who received the set were very,
very happy with them. Thanks so much for fulfilling the order on such a
quick order....I will look forward to receiving the other two CD soon.Again,
thanks so much for your assistance in fulfilling this order and making two people
very, very happy! Count that as three people, because I was very pleased with
the excellent service! Hope
your holiday was a good one."
December
16, 2005 - "Received
the CDs Larry Thanks, you guys are great!
Thanks again for the effort.
Merry Christmas and Happy Holidays"
November
16, 2005 - "Dear
Sally;
Just want to let you know that this arrived early today and Alex has already
listened to more than half of the tapes. Thank you so much for all the effort
- this was a huge help and it is very much appreciated. I will try to get more
ahead of the assignment for the next one.
Your service is a real safety-net for dyslexic kids who are struggling with school
and your added efforts to help identify and locate needed materials are above
and beyond my expectations. I have come to rely on your service and have recommended
you to others as well.
Best regards"
September
13,
2005 - "Thank you for your services
-- especially the bit about saving me money!!"
August
22, 2005 - "Within minutes of having
placed this order online I received a response from Sally. She had noticed
that I ordered everything on CD except for Richard III, which I could not
find on CD because I was looking in the "R" (for Richard) section
rather than the "K" (for King). She told me it was available
on CD, inquired whether I would like to keep or change my order, and changed
my order for me all in less than an hour.
This
is the most personalized service I have ever experienced on-line."
August
21, 2005 - "Oh,
that was so nice of you! I always seem to want books that are no
longer available. Well, at least I got three of them."
August
19, 2005 - "Thank
you, Sally. I appreciate your quick review of my order and response."
August
2,
2005 - "I
got the books today. Actually, the notice came yesterday and I picked them
up at the Post Office. Thanks for your great customer service. I'll be
ordering again."
-- B.
McDevitt
- USA
July
15 ,
2005 - "Thank
you for the best service ever!"
--
C. Blankenship -
USA
June
19 , 2005 - "I want to say that
I appreciate you standing behind your product and the wonderful customer
service you showed when I called. That is hard to find these days!
Thank you again."
--
M. Ingalsbe -
USA
April
12 , 2005 - "Hi. Received the
order yesterday. Thank you for the good service. This is our second
order. Very pleased both times. Sincerely "
March
17 ,
2005 - "Thanks
for letting me know the status of the available CDs - it's nice to
see an online order house that still has a human touch to it! Try getting
THAT from Amazon.com!"
March 9, 2005 - "Thanks
so much for the update.
It
reflects well on your company that you keep your customers in the
loop. No lie, I have ordered from places that have left me hanging
for months!
When
it comes time to order book three (and any other audiobooks), I'll
be certain to come to Audiobooks Online first.
Thanks
again!"
-- D.
Kocur - USA
February
26, 2005 - "Thanks. Will
keep you informed (about delivery). Excellent customer service. Regards"
-- D.
Theyagu - SINGAPORE
February
19, 2005 - "Great customer service!
Thanks so much."
-- Anna
B - USA
December
21, 2004 - "Thank you so much Sally! I went to your testimonial
page on the website and you have confirmed that you do provide fast
old fashioned customer service!
Happy, Happy Holiday to you and your staff!"
--
C.
Wolf -
USA
December
15, 2004 - "Thank you for your excellent service & I
am waiting to receive the second part of my order. I am sure
we will be doing business again in the future."
-- G.
Beaumont
- USA
November
18, 2004 - "Thank you so much,
Larry! I'd
like to say that I am really impressed with your customer service.
When I got Sally's email this morning that the shipment would be
delayed, I was disappointed. When I told Sally the deal with the
drive, she went above and beyond what I ever expected. If there is
someone that you would like me to relay that to, please let me know...
:)
I
hope you and Sally have a great Thanksgiving!"
-- H.
Barie - USA
November
18, 2004 - "thank u very
much for combining my order, i appreciate the savings. i
was a member of an audio club. i spend alot of money on audio books
a year. i will now use your company exclusively.
thank
you again"
-- Cheryl
G. - USA
November
17, 2004 - "Dear Sally,
Some time ago, I ordered some books from Audiobooks online. We were thrilled
when they arrived and our son has listened to The Hobbit so many times
that I think he has worn out the tapes!
Well, I didn't get
a chance to thank you sooner because we have moved. So, here goes,
I just wanted to thank you so much for service (the checking to see
if our order was correct and how quickly we received it in the mail)
and your helpful suggestions.
We
are so happy we plan on making another very large order soon -:)"
-- E.
Carruthers - ISRAEL
November
5, 2004 - "Thank you Sally,
I will let you know what day it arrives here. I want to thank you
for the personal service. How unusual and nice these days!"
-- C.
Haslam - USA
November
5, 2004 - "I called in and
you guys had an extra copy laying around so I placed my order. Thank
you so much Sally for your wonderful assistance. I really appreciate
the efforts that you made.
Thanks again"
-- J.
Joseph
- USA
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