Publisher, Penguin Audiobooks (September 2004)

Practicing Personal Accountability at Work & in Life

This is a quick but deep book that explores the role of personal accountability in one's work and personal life. In his own work experience, Miller found that many people look for others to blame their problems and conflicts on. He proposes that instead of asking who is to blame for the situation, we should ask, "What can I do to improve the situation?" Only by being able to ask this "question behind the question" can we take ownership of the problem and start working toward a solution...

About the Author: John G. Miller is the author of Personal Accountability and founder of QBQ, Inc., an organizational development firm dedicated to "Helping Organizations Make Personal Accountability a Core Value." He is a graduate of Cornell University, and has been actively involved in the training and development industry since 1986. He lives in Denver, Colorado, with his wife, Karen, and their seven children.